Effective and last modified: January 1, 2023
Our privacy policy is available in PDF form here.
Our previous policy is available in PDF form here.
This privacy policy has been drafted to explain how the companies of the Kao Americas Region (together “we,” “us,” or “our”) collect, use, disclose, and protect information that we collect about you, and to explain your rights with respect to that information. The Kao Americas Region companies covered by this Privacy Policy include:
Kao USA Inc.
Oribe Hair Care,LLC
Molton Brown USA LLC
Kao Canada Inc.
Kao Australia Pty. Limited
Kao New Zealand Limited
This policy covers all personal information collected from and about our consumers, including when you use our websites. If in any case our privacy practices differ from those explained in this policy, we will let you know at the time we ask for or collect your information.
If you are a resident of California, Nevada, or Canada , Australia, or New Zealand, additional location-specific disclosures apply. Likewise, additional diclosures apply to California residents applying for jobs at one of the above companies.
1. Overview
We understand that your time is valuable. Therefore, we have set out some important highlights from the privacy policy in this Overview. This is simply an abbreviated summary, and does not contain all of the details of the policy. Please click the link corresponding to each section for the full details. We encourage you to read our full Privacy Policy, as it contains important information for you.
- What information we collect about you
We may collect various types of personal information, including from the following categories:- Identity or contactPayment and financial Transaction Technical Geolocation Profile Usage Marketing and communications Demographic and preferences Personal or physical characteristics Audio, visual and sensory
Anonymous data, or data for which you cannot be identified, is not considered personal information and may be used without restriction or limitation. - Children’s Online Privacy
We do not direct our websites to minors, and we do not knowingly collect personal information from children under the age of 13. If we learn we have collected or received personal information from a child under 13 without the consent of a parent or guardian, we will delete that information. - How we collect your information
We may collect your personal information from:
- You (e.g., when you communicate with us, complete a form, register an account, etc.)
- Our websites and emails (particularly via cookies and other automatic data collection tools)
- Our affiliates and third parties
- User contributions
- Cookies and automatic data collection technologies
Our websites use automatic data collection technologies, including cookies, flash cookies, and web beacons. We may use Google Analytics and Meta Pixel. We use these tools to distinguish you from other website visitors, to delivery better and more personalized service, and to improve our websites. These technologies may allow us to track your online activities over time and across third-party websites or other online services. - How we use your information
We may use your personal information for various purposes, including to:- Provide products and servicesCommunicate with you Conduct marketing and promotions Administer programs Perform analytics and to personalize your experienceConduct security and fraud prevention Comply with our obligations and to protect our rights Perform core business functions Facilitate our actual or potential business relationshipAccomplish another purpose
We may use non-personal or anonymized information for any purpose. - Disclosure of your Information
We may share your personal information with:- Our affiliated companiesOur service providers Our third-party partners Social media platforms and networks An acquiring or successor company Other third parties
We may also share your personal information with anyone to fulfill a purpose that:- you provide it for;we indicate to you when you provide the information; or is with your consent.
We may share non-personal or anonymized information with anyone without restriction. - Interest-Based Advertising
Third-party advertisers, content providers or others may serve content or applications on our websites that use automatic tracking technologies to collect information about you, and they may use that information to serve you targeted advertising and content. Your browser settings may not block these technologies, but you may be able to block them via certain platforms of self-regulatory programs. - Third Party Content, Apps, and Links
Our sites may offer social media plugins (e.g., Facebook, Twitter, Pinterest, etc.). By interacting with a plugin, or by remaining logged into a social media account when you visit our websites, you knowingly transfer information to that social media company, and the collection and use of your information is subject to the social media company’s privacy policy and terms.
If you rate a purchase, review our products, or upload content, or if you tag our brand and we reshare, any such information will become public information.We do not control how others may use, disclose or publish the content that you submit, and we are not responsible for the actions of third parties, even if they do not comply with our privacy policy, the law, or your intellectual property rights.
We do not control links to third-party websites that might be on our websites. Those websites have their own privacy policies and terms. - Your Rights and Choices
You may exercise control over your personal information in the following ways:- Subscribe to or opt out of marketing communicationsAccess, correct, update and delete your information Delete your user contributions Disable or refuse cookies and automatic data collection technologiesOpt out of interest-based advertising
If you are a resident of California, Nevada, Canada, Australia or New Zealand, additional rights and choices may apply. - Data Security and Risks
We use various safeguards to protect your personal information. But we cannot guarantee absolute security, and there always remains a risk of loss, misuse, unauthorized access, alteration or disclosure.
The safety and security of your personal information also depends on you. Protect your passwords that we give you, and be careful what you post to the public areas of our websites. - Changes to Our Privacy Policy
We may revise this privacy policy from time to time. The updated version of the policy will be available at this webpage. - Contact Us
To submit customer service, retail, or press-related inquiries, we have provided a list of our brand contacts, and the mailing address for our companies.
To exercise your privacy rights, we have provided an online webform, as well as a toll-free phone number. - For California Residents
If you are a resident of California, please see this section for additional disclosures, as well as your rights and choices under California law. - For Nevada Privacy